Responsible for processing CIF changes ensuring all changes have supporting documentation. Processes new account information, entering information on system and linking related accounts. Responsible for monitoring and verifying account captioning to ensure account information is accurate and complete. Processes returned mail and distributes to appropriate person or depart

Processes various types of invoices including associate expense reports, checking due dates, billing information, discount rates, and check requests on a daily basis for the bank and all subsidiaries. This duty is performed about 35% of the time. Processes payment for routine invoices and bills in an accurate and timely manner. This duty is performed about 20% of the time

Answers incoming telephone calls and ascertains the callers' needs and/or the subject of their calls. Answers general questions and/or relays the call to the appropriate individual within the department. Responds to all internal and external customer inquiries in a timely, effective, and professional manner. This duty is performed daily 90% of the time. Performs a variety

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

1. Responsible for completing all file maintenance on CD/IRAs. This duty is performed daily, about 40% of the time. 2. Reviews and verifies all new account information on account system to ensure accuracy. This duty is performed daily, about 30% of the time. 3. Assists banking center personnel and customers with questions related to CD/IRAs. This duty is performed daily,

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Represents the bank in a courteous and professional manner. Provides quality service to all customers on a daily basis while performing a variety of transactions. Maintains a basic working knowledge of Great Southern services and products. This duty is performed about 20% of the time. Balances each day's transactions and verifies cash totals. Responsible for locating any

Represents the bank in a courteous and professional manner. Provides quality service to all customers on a daily basis while performing a variety of transactions. Maintains a basic working knowledge of Great Southern services and products. This duty is performed about 20% of the time. Balances each day's transactions and verifies cash totals. Responsible for locating any

Coordinates and manages various IT Risk functions. This includes, but is not limited to, Business Continuity Planning, IT Risk Assessment, Incident Response, Third Party Risk Management, and Security Awareness Training programs. This duty is performed about 25% of the time. Coordinates and delegates the daily operations of their area of responsibility through subordinate

1. Responsible for performing merchant deposits and change orders. Also required to verify incoming correspondent bank deposits. This duty is performed about 35% of the time. 2. Ensures incoming and outgoing shipments of money are signed for and that the security cameras are being monitored during armored car entrances. Processes and balances incoming loose coin deposits

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis. Meets or exceeds Secret Shop score expectations. This duty is performed about 20% of the time. Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.

Enforces and processes the Bank's Customer Identification Policy (CIP). This duty is performed about 40% of the time. Issues and documents OFAC overrides as hits are determined by the Bank's systems. This duty is performed about 20% of the time. Issues and documents the certification of Automated Clearing House (ACH) files. This duty is performed about 15% of the time. As