Performs duties associated with our address change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients' satisfaction. PRINCIPAL RESPONSIBILITIES AND DUTIES Creates weekly reports to monitor address and new account number changes. Initiates account changes associated with the new

POSITION TITLE HR Business Partner REPORTS TO Director, Human Resources PAY GRADE E04 FUNCTION T he HR Business Partner serves as a resource to managers, supervisors, and staff members throughout assigned business units and departments on all employment related matters. In addition, this position recruits personnel to maintain appropriate staffing levels, and ensures comp

FUNCTION The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures. PRINCIPAL RESPONSIBILITIES AND DUTIES Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sh

POSITION TITLE Associate Client Account Manager DIVISION Transportation Information Services or Expense Management Utilities REPORTS TO Manager, Client Support or Supervisor, Client Support or Manager, Client Relations FUNCTION The Associate Client Account Manager is responsible for overall management of assigned mid tier client accounts by taking a leadership role in dev

As a subsidiary of Cass, we are committed to simplifying the lives of church staff and lay leaders, ultimately making a difference in the world. If you are looking for more than just a job and want to be part of a team that combines its dedication to serving the church with a passion for innovation, then come join us at TouchPoint Software. Together, we'll create a bright

The Carrier Validation Rep will manage communications with carriers concerning EFT payments, perform updates to carrier files and ensure compliance with defined payment security requirements. PRINCIPAL RESPONSIBILITIES AND DUTIES Stays current on the Cass Carrier file and payment process, seeking guidance from Operations Control and EDI Services staff to be aware of any c

The Intern, Credit Administration primarily assists with project assignments related to uploading data into the electronic credit system. This temporary position ensures that work is performed in a timely, accurate, and efficient manner according to company standards and bank regulations. PRINCIPAL RESPONSIBILITIES AND DUTIES Reviews reports related to the documentation t

The Project Manager is responsible for the deployment of solutions to meet the needs and requirements of Cass Telecom customers. This position provides business consulting for both pre and post sales activities utilizing repeatable processes to implement an efficient transition of customers to Cass services and applications. PRINCIPAL RESPONSIBILITIES AND DUTIES Supports

The Solutions Architect designs, develops, implements, and oversees the operation of multiple applications within the company on multiple platforms. Provides technical leadership and consulting to team members and peers, including development and refinement of standards and participates or leads code and design reviews. SKILLS AND ABILITIES REQUIRED Maintains in depth kno

The Customer Service Associate I is a business to business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. Schedule Monday Friday with a flexible

FUNCTION The Client Account Manager is responsible for overall management of assigned client accounts and taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client's and Cass' business through system enhancements, process improvements, and training to facilitate the client's fu

Receives client processing inquiries regarding telecom invoice charges and ensures that clients receive an expeditious, sound, and well delivered response. Processes new accounts, maintains existing accounts, and communicates internally. PRINCIPAL RESPONSIBILITIES AND DUTIES Independently process and respond to routine questions, processing issues, and requests according

Responsible for overall management of assigned carrier accounts, taking a leadership role in developing mutually beneficial working relationships, achieving account efficiencies, and furthering the success of both the carrier's and Cass's business through reporting, process improvements, and training to facilitate the carrier's full utilization of Cass services and produc

Responsible for providing leadership and training to an assigned work group including coordinating production workflow, monitoring quality, and providing feedback to achieve continuous improvement within the work group. Responsible for identifying trends and errors, reviewing exceptions, testing new account and system changes, and communicating issues with management and

PRINCIPAL RESPONSIBILITIES AND DUTIES Independently process and respond to routine questions, processing issues, and requests according to company defined procedures. Thoroughly analyze issues and requests and clearly communicate them verbally and in writing using company approved methods and tools. Make customers and their needs the primary focus of one's actions by deve