Business Resource Specialist - Prairieland FS - Kirksville, MO
Kirksville, MO 
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Posted 18 days ago
Job Description

At Prairieland FS, you have the opportunity to make an immediate impact. Working with the industry's top professionals, you'll develop new expertise through varied job experiences and company-sponsored training programs. And you'll be recognized and rewarded for your contributions. Plus, FS believes in attracting and retaining diverse talent. You can contribute your unique experiences and background to build a community that fosters mutual respect and meaningful relationships.

HRIS, Technology, and Development Manager STATUS: Non-Exempt

Through digital strategy and technology enablement this individual will lead, assess, develop, and provide software system knowledge, training and support to all company locations, personnel, and customers. Act as company liaison and customer service advocate to all company locations, personnel, and customers.

  • Key trainer and developer of company workflows, including supporting software to enable seamless creation and flow of data.
  • Create, maintain, and publish technical support documentation.
  • Act as a liaison for locations to meet the development needs of the employees to ensure they are properly equipped with hardware, software, and training to perform daily job functions in the most efficient and effective manner possible.
  • Trains staff on POS systems, banking, cash handling, petty cash, expense reports, daily reporting, inventory, Customer 360, etc.
  • Provide one-on-one, classroom style, and remote training for all aspects of FS business from MS Office, Agvance, Sky, MyFS, wEBS, etc.... including basic computer skills.
  • Create, maintain, and conduct New Employee Systems Training, including manuals and agendas.
  • Work with location administrators, business departments, and other user specialists to create and maintain software system user manuals and best business practices.
  • Provide insight into different training needs and execution styles to enhance employee engagement and customer experience.
  • Publish timely tips and helpful hints on current software system technology applications.
  • Vital member of all system software implementations, upgrades, and maintenance project teams.
  • Vast knowledge of each system and process to provide location assistance and admin support functions. Systems included (but were not limited to) Agvance, Sky, MyFS, MyGrowmark, wEBS, KwikTag, Ops Center, and other business applications, including future systems yet to be determined, etc.
  • Provides one-on-one training and assistance to customers.

OTHER JOB FUNCTIONS

  • Provide and implement a strategic plan for IT-based marketing for employees.
  • Help evaluate the use of future business systems to improve functionality and ease of use.
  • Maintain technical knowledge by attending educational workshops and/or necessary meetings.
  • Performs other duties as assigned.

REQUIREMENTS

Educations and Experience

Functional Competencies

  • Proven professional communication and customer service skills and the ability to comprehend simple instructions and communicate one-on-one and in small groups with customers and other employees.
  • Demonstrated time management and basic math skills, including adding, subtracting, multiplying, and dividing into all units of measure using whole numbers, common fractions, and decimals; computed rate, ratio, and percent; and drawn and interpreted bar graphs.
  • Proven ability to work independently and in a team-oriented environment.
  • Understanding of basic computer skills as they relate to business.

Demonstrate essential abilities, including business knowledge, collaboration, communication, customer focus, decision-making, and skill development.

  • Must have or have the ability to obtain a valid driver's license and satisfactory driving record.
  • Ability and willingness to participate in required training, including education on GROWMARK's policies and procedures and additional training related to the position's requirements.
  • Ability to work hours other than those considered normal to meet seasonal demands.

Continuously exposed or required to:

  • Extreme weather conditions (hot, cold, wet, etc.)
  • Noisy conditions
  • Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures.
  • Work at varying heights
  • Confined spaces
  • Lift to 21-50 lbs.
  • Required to push heavy objects

EMPLOYEE MISSION STATEMENT

Prairieland FS, Inc. strives to provide a Total Rewards package that delivers exceptional pay for exceptional performance, recognizes your dedication to our mission, and helps us attract and retain the highest caliber of talent.

We are an equal-opportunity employer.

Prairieland FS, Inc. is an equal opportunity employer, always looking for hardworking individuals to join our team.


We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2 years
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