Director, Crisis Services
Independence, MO 
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Posted 17 days ago
Job Description

Job Description:

Essential Duties and Responsibilities:

  • Supervise Crisis Team Supervisors, Supervisor of ERE/CMHL,
  • Assist with crisis intervention at all Burrell facilities as appropriate and oversee Burrell's Disaster Response Team
  • Serve as liaison between local psychiatric hospitals and Burrell
  • Provide telephone and face to face crisis intervention and maintain documentation of intervention
  • Provide Facility Based Involuntary Commitment Training per DMH to local psychiatric hospital staff
  • Assist community members in Probate Court Civil Involuntary Commitments
  • Coordinate the Virtual Mobile Crisis Intervention Project with local law enforcement
  • Oversee required training for new crisis staff and ongoing training for all crisis staff
  • Process the crisis contact sheets daily
  • Serve as a liaison between community agencies and the ACI/Crisis
  • Assist Team and provide in-services as requested
  • Provide crisis debriefing to communities who have experienced a traumatic event
  • Ensure Crisis Service programs meet licensure requirements/regulations
  • Complete monthly dashboards for program evaluations and quarterly DMH required reports
  • Perform other job-related duties as requested, subject to all applicable federal state and local laws and standards

Qualifications, Knowledge, Skills & Abilities:

  • Must be at least 21 years of age and have a Master's degree in Human Services or related field
  • Shall successfully complete CPR, First Aid, and CPI training
  • Ability to effectively communicate with Burrell employees, clients and their family members, and members of the community
  • Ability to comply with Burrell, state, and federal compliance standards

Other Qualifications:

  • Strong documentation skills
  • Prior experience in crisis management and intervention preferred
  • Prior supervisory experience preferred

Burrell Behavioral Health requires drivers of licensed company vehicles and those using their own vehicles for business purposes have the appropriate driver's license, insurance coverage, and meet the auto liability carrier's driver's criteria.

Physical Requirements and Working Conditions:

  • Reasonable accommodations will be made to enable individuals with disabilities to perform the required job functions.
  • Continuous sitting and standing throughout the work shift
  • Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift
  • Must be able to handle stress
  • Will view computer screens for long periods of time
  • Must be able to operate standard office equipment, computers, fax machines, copiers, printers and telephones etc.
  • Continuous use of the telephone to verbally speak to clients and members of the community

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
Open
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