POSITION TITLE: Property Manager I (E)

DIVISION: Housing


POSITION PURPOSE:

According to prescribed policies and procedures, under the general supervision of the Regional Vice President or Regional Director, the Senior Property Manager assumes responsibility for operational and financial aspects of each assigned property and meeting company goals in those areas.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for preparation of budgets and financial management of property(ies).

a. Prepares and documents annual operating/capital improvement budgets requiring some review and revision from supervisor.

b. Analyzes financial statement activities for assigned properties and acts to maintain operational performance within budget.

c. Assumes responsibility for weekly, monthly and quarterly financial reports for assigned properties. d. Works with HUD, Owners, State Agencies and Boards of Directors to convey operational reports, budgets and seek appropriate approvals.


2. Assumes responsibility for ensuring property operates within HUD and LIHTC rules.

a. Complies with company policies and procedures, fair housing laws, state landlord and tenant laws and Low Income Housing Tax Credit (LIHTC) section 42 rules. Operates within HUD guidelines and communicates directly with regulatory authorities (typically HUD) and owners in resolution of management issues.

b. Prepares amendments, extensions and supporting schedules for maintaining rental assistance contracts (Section 8) and property management agreements.

c. Ensures that waiting lists, resident files and other documentation complies with all HUD and LIHTC rules and regulations.

3. Assumes responsibility for maintaining Occupancy levels and good owner and resident relations.

a. Performs or oversees marketing and leasing functions to maintain budgeted or greater occupancy for the property.

b. Implements effective resident retention programs, such as move-in and service follow up. Maintains good resident relations.

Revised 10/20/09


c. Develops and maintains good relationships with owners, partners and Boards. Includes attendance at Board meetings, fulfilling any reporting requests and providing regular informational updates.

5. Assumes responsibility for management of employees and property(ies).

a. Supervises employees including time and attendance administration, performance evaluation and management including disciplinary documentation.

b. Oversees maintenance of property and supervises maintenance employees.

c. Oversees Service Coordination function and supervises Service Coordinator.

4. Assumes responsibility for related duties as required or assigned.

a. Performs miscellaneous and specially requested tasks.

b. Ensures all residents and staff are treated with respect and dignity. Reports all complaints made by residents and/or families to the appropriate supervisors. Reports all allegations of abuse, misappropriation of funds/property and/or any other corporate compliance items immediately.

c. Adheres to all policies, procedures, terms and conditions set forth in the NCR Employee Information Guide (EIG), Policy and Procedure Guide (PPG), and facility handbook including, but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

d. Completes assigned training.


PERFORMANCE MEASUREMENTS

1. Property operates at or above budgeted Net Operating Income.

2. Property meets all Fair Housing Standards, Waiting List Standards, Qualification and Certification Rules. Maintains Tenant Files in organized manner. MOR score is one indicator.

3. Yardi or MPW scores at or above company standards.

4. Property is maintained properly - interior and exterior. REAC score is one indicator.

5. Property meets or exceeds Occupancy standards. WORF reports are submitted in a timely manner.

6. All responsibilities are carried out in a manner consistent with NCR's Core Values of Mission, Compassion, Leadership and Professionalism.



QUALIFICATIONS

EDUCATION/CERTIFICATION: High school graduate or equivalent.

EXPERIENCE REQUIRED: One or more years of direct property management experience.

SKILLS/ABILITIES: Good communication, comprehension and interpersonal skills.
Revised 10/20/09

Revised 10/20/09

Working knowledge of Windows, Microsoft Office Suite and World Wide Web which will be demonstrated by a passing score on a computer literacy test.


PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Vision: Normal: Consistent with standard workflow.

With respect to said job description, following is an estimate of the daily time spent performing the following activities.

Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus

R = Climbing S = Stooping Lifting / Carrying; S = 10-25 lbs. F = Standing R = Pushing S = 26-50 lbs. S = Sitting R = Pulling R = 51-75 lbs. F = Walking S = Driving R = 76 plus lbs.


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WORKING CONDITIONS

Worker is subject to changing inside and/or outside temperatures which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees)

Worker is subject to work conditions that are somewhat disagreeable; elements such as noise, dust, heat and oil exist but not to the extent of being continuously disagreeable.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed instructions.

MATHEMATICS ABILITY: Ability to perform math skills including adding, subtracting, multiplying, and dividing; to perform the four basic arithmetic operations with money; to perform operations with the assistance of a calculator or Excel spreadsheet.).

LANGUAGE ABILITY: Ability to speak, read, write and understand English.

SUPERVISION RECEIVED: Occasional supervision. Employee works on a definite objective using a wide range of procedures. Plans and arranges his/her own work referring unusual matters to supervisor.

WORKING CONDITIONS: Acceptable; some distractions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.