Community Support Supervisor
Carrollton, MO 
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Posted 17 days ago
Job Description

Job Description:

Summary:

The Community Support Supervisor provides support to a team of Community Support Specialists by using advanced knowledge of psychological concepts, evidenced based interventions and coordinating delivery of mental health services to lead their team in conjunction with other services provided by practitioners and community partners. Supervisor conducts initial and annual psychosocial assessments, and develops client-centered, strengths-based treatment plans.

Essential Duties and Responsibilities:

Hold regularly scheduled individual supervisions and administrative team meetings. Provide clinical oversight and guidance for client treatment on an as needed basis, to include appropriate addendums to annual treatment plans. Assist team members in identification of case management needs. Review all critical intervention plans and become involved in direct crisis intervention during regular business hours and as needed on a call down basis after hours or on weekends. Assist team members in the effective management of their time and schedule. Be readily available to serve as back up to team members when they are unavailable (due to being with other clients, sickness, vacation, etc.) or in need of additional expertise. Complete all documentation of services in a timely manner as outlines by the P&Ps. Accompany team members to visit client homes on at least a monthly basis to assure team member safety and quality performance. Regularly review and monitor written documentation, to assure compliance with documentation requirements, particularly for new team members who are within their probationary period. Provide coaching and opportunity for growth of team members through positive praise, corrective/constructive feedback and employee discipline when appropriate. Complete intakes and annual assessments, including documenting diagnoses, psychosocial histories, key clinical findings, recommendations and other aspects requiring the services of a QMHP. Participate in the development of the master, annual and 90-day reviews of treatment plans, utilizing a client-centered and strengths-based approach. Facilitate and participate in clinical staffing of clients who may require a higher level of care or more extensive consultation for treatment. Report all critical incidents and staff responses to the supervising Assistant Director and/or Director and Risk Management Department. Facilitate the hiring and training of new staff as needed. Evaluate each team member according to the performance evaluation guidelines. Review all travel vouchers and certify mileage claimed is reasonable and for medically necessary activities and audit EHR to verify service provision. Performs other duties as assigned by supervisor or as deemed necessary by the department.

Qualifications, Knowledge, Skills & Abilities:

* Master's degree in Psychology, Sociology, Social Work or related field - Preferred OR a Bachelor's degree in Psychology, Social Work or other related human service specialized field of study WITH an additional 3 years of experience providing community support services specific to the identified population.

* Must have or obtain a valid Driver's License within two (2) weeks of employment

* Must have access to a personal vehicle for occasional transport of clients.

Other Qualifications:

* Burrell Behavioral Health requires drivers of licensed company vehicles and those using their own vehicles for business purposes have the appropriate driver's license, insurance coverage, and meet the auto liability carrier's driver's criteria.

* Must be able to establish effective relationships and demonstrate exceptional customer services skills via telephone, email and in-person interactions.

  • Must be able to follow direction and accept supervision.
  • Must have excellent knowledge of community resources and the ability to engage community partners effectively in the treatment of youth.
  • Must have a willingness to lead by example and to reflect on and further develop leadership qualities.

Physical Requirements and Working Conditions:

The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
3+ years
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